AI assistants for logistics companies
Carrier outreach, shipment updates, and operational reporting — drafted by AI, approved by your operations team.
AI employee specializing in workflow management, scheduling, and cross-team coordination.
Logistics communication: high volume, high stakes
A single freight broker or logistics coordinator might send 50-100 emails per day — rate requests to carriers, status updates to shippers, and internal coordination with dispatch. According to ATA industry data, the trucking industry faces persistent driver and staff shortages, meaning every coordinator's time is stretched thin. SendToTeam drafts repetitive communications so your team can focus on problem-solving and relationship management.
Carrier and capacity outreach
When you need to cover a load, speed matters. Your AI assistant drafts rate requests and capacity inquiries to carriers in your network, personalized with lane details, dates, and equipment requirements. Your team reviews and sends — maintaining the relationships that keep freight moving.
- Rate request emails with lane and equipment details
- Carrier onboarding follow-ups and compliance document requests
- Capacity check messages during tight market conditions
- Carrier scorecarding and performance communication
Shipper communication and proactive updates
Shippers remember the brokers who communicate proactively. The platform drafts shipment status updates, delay notifications, and delivery confirmations based on the information you provide. Clients receive consistent, professional updates even when your team is managing a full board.
Operational reporting without the spreadsheet grind
Your AI team member drafts daily, weekly, or monthly summaries — covering shipment volumes, on-time percentages, carrier utilization, and margin trends. You provide the data; the platform turns it into a readable report for your leadership team to review.
What SendToTeam does not handle
It does not replace your TMS, load boards, or tracking systems. It cannot book loads, process invoices, or handle EDI transactions. It is the communication layer that sits alongside your operational tools — drafting the emails and reports that your TMS does not generate for you.
When this may not be the right fit
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