Improve customer retention with AI
Reduce churn through proactive communication. AI employees handle onboarding, check-ins, and engagement — reviewed by your team.
Retention starts with communication
Most churn isn't caused by product problems — it's caused by neglect. Customers who don't hear from you feel forgotten. Customers who aren't onboarded properly never reach value. Customers who encounter issues without support leave. AI employees solve all of these with proactive, consistent communication.
AI-powered retention strategies
- Onboarding: Welcome sequences that drive feature adoption
- Engagement: Regular check-ins and value reminders
- At-risk intervention: Re-engagement campaigns for inactive customers
- Support: Fast, thorough responses to customer issues
- Renewal: Proactive renewal outreach before contracts expire
Proactive, not reactive
Don't wait for customers to complain or leave. AI employees proactively reach out with check-ins, usage tips, and value demonstrations. By the time a customer considers leaving, they've had multiple positive touchpoints.
Scale personal attention
The paradox of growth is that you get more customers but less time per customer. AI employees resolve this by drafting personalized communications for every customer — your team reviews and sends.
Impact on retention
- Faster onboarding reduces early churn
- Regular engagement builds stickiness
- Proactive support resolves issues before they escalate
- Renewal outreach prevents silent churn
Marcus
Market Analyst
Monitors competitors weekly, tracks market trends, and delivers clear reports so you always know where you stand.
Sarah
SDR & Outreach Lead
Researches prospects, writes personalized outreach, manages follow-up sequences, and books meetings on your calendar.
Emma
Content Writer
Writes blog posts, social media content, email newsletters, and marketing copy that matches your brand voice.